FAQs

We Have Experience For More Than 10 Years And We Can Make You Enjoy Easy Travel And Our Customer Service Is Available 24 Hours / 7 Days A Week And Can Help You Very Quickly.

A Passport To Bring When Travelling .

It depends on the travel company and the facilities that they offer. If you require a special seat, it is best to contact the travel company directly prior to your departure date to organize this.

Whilst not all travel companies allow seating preferences to be chosen manually, when booking for multiple passengers, seats are automatically assigned as close together as possible, subject to availability.
Please note that if you and your travel companions complete separate bookings, your seats most likely will not be together. In our experience, however, the majority of passengers are happy to switch seats when asked!
If you require a change of seat, please contact our Customer Service team, and we will try our best to accommodate you, in line with the travel company’s conditions.

Each travel company has their own unique seating assignment policy. Seat reservations are often included in the ticket price, but some travel companies may charge an extra fee for an assigned seat.
Other travel companies have no reserved seating available, in which case you are free to take any available seat.

In The Private Cars The Address From The Location You Select It To The Other Location You Select It To Need To Arrive To It .
In The Trains And Buses The Address Of The Arrival And Departure Station Will Be Displayed On The Details Of Your Booking . Should You Have Any Other Needs Or Require More Details, Please Contact Our Customer Service Team, And We Will Do Our Best To Assist You Further.

When A Travel Company Announces A Strike, They Will Either Send You An Email Directly To Let You Know That Your Trip May Be Impacted, Or They Will Inform Us, And We Will Send You An Email With All The Information You Need.
Should You Be Informed That Your Journey Was, Or Will Be Cancelled, Please Contact Our Customer Service Team For Further Assistance.

Yes, This Is Normal – There Are Some Companies That Do Not Write The Traveler’s Name On The Ticket Information, And Some Other Companies Write The Single, Double Or Triple Name Along With The Traveler’s Complete Information.

Of Course, You Can Take One Bag With You, With Limits On The Size And Weight Of The Bag In Most Companies – However, In Some Other Companies, You Are Allowed More Than One Bag In Exchange For Some Other Additional Fees Outside The Ticket Price Or Travel Fees, Such As Shipping Fees.

In General, This Is Not Possible On Trains And Buses, But Sometimes As An Exception In Private Cars, This Is Possible, But With Some Conditions And Restrictions Related To General Cleanliness And Safety, And This May Be Cause For More Additional Fees .

If You Wish To Travel With Extra Luggage, Such As Sports Or Musical Equipment, Buses And Private Cars May Be Available But With Limits On The Size And Weight – With Other Additional Fees Outside The Ticket Price Or Travel Fees, Such As Shipping Fees.

Trains Not Available

That Is Different Between Every Company Also Our Support Will Inform You With Full Details About Your Booking .

Age Policy: May Vary From Company To Company.
But In General, Less Than 4 Years Are Free In The Trains And Buses .