Refund Policy

Changes, cancellations and refund policy

In Trains Ticket Bookings Change Or Cancel Your Tickets Not Available And Tickets Issued Non Refundable .
In Bus Tickets Bookings Also In Private Cars Bookings You May Change Or Cancel Your Booking On The Platform Under The Menu Item “Manage My Booking” By Entering Your Name And The Booking Reference Code – You Will Lose 25% Of Your Total Booking Value If You Do That About More Than 24 Last Hours Of Your Departure Time In Your Booking You Need To Change Or Cancel Also In The Last 24 Hours There Are Not Available To Change Or Cancel Any Booking And In The Last 24 Hours All Bookings Non Refundable . If You Cancel The Requested Booking Before It Is Confirmed By A Supplier,
Easy2book Will Cancel Any Pre-Authorization To Your Credit Card And/Or Refund Any Nominal Amounts Charged To Your Credit Card In Connection With The Requested Booking Within A Commercially Reasonable Time (7-10 Business Days) Or More Than That As The Bank Policy . Once Your Booking Is Confirmed By The Supplier, Our Cancellation And Refund Policy Applies, Unless Otherwise Stated On The Booking Page Of The Specific Transportation Service.

We offer, in coordination with our suppliers three levels of refund and cancellation policies:

Strict

changes in bookings are possible up to 72 hours before departure, with a rebooking fee which changes between suppliers, and can be 25%-35% of the original booking price. Cancellations and refunds are not possible after the tickets have been issued .
trains bookings not allowed to change or edit data travel in any time after the tickets have been issued .

Flexible

changes in bookings are possible up to 72 hours before departure, with a rebooking fee which changes between suppliers, and can be 25%-35% of the original booking price. Cancellations are possible up to 10 days before departure, with a 25% cancellation fee charged in case of refund.

Very Flexible

Changes and cancellations are possible up to 48 hours before departure, with a 25% cancellation fee charged in case of refund.

Please check your specific service booking page to know which level of flexibility this booking offers.

Notice: Despite the above terms, specific suppliers may add or change to these terms. If that is the case, it will be mentioned in the booking page.

Cases in which refunds or changes will not be possible

In the last 24 hours from the departure every bookings non refundable .
Details which you provided are wrong – if you put in a wrong email or phone number, booked wrong dates or times, or made any other mistake during the booking process, we will definitely try to reach you and assure the service is eventually provided as you want it, however we cannot assure it and cannot take responsibility for it.
Failure to follow instructions given in the email/PDF – sometimes specific suppliers will have specific requirements including (but not limited to) arriving early to the station, exchanging a ticket for a boarding pass in advance, and more. Please read carefully through these details.
Factors which are beyond our influence have caused the service to delay or cancel, or prevented you from arriving to it. Such cases include (but are not limited to) bad weather, road blocks, local strikes, and more.

Notice the refunds that have been approved take 5-7 business days to process and show back in your credit card statement or more cause the policy of the bank .

We reserve the right to modify or terminate this Refund Policy, at any time, in its sole discretion, and without prior notice. If we modify this Refund Policy we will continue to process all claims for issues in bookings made prior to the effective date of the modification, in accordance with the policy in effect at the time of that booking.

If you have any questions about the Refund Policy, please contact us.

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